Billing Services That Are Personalized for Your Practice.
Receive Personalized Billing Services
Your medical billing can be a frustrating job that doesn’t have a one-size-fits-all solution. You need a trusted partner that understands your practice, specialty, and billing needs and will optimize your reimbursements. Because Innovation Billing is something of a niche company, we provide specialized customer care with more robust and personalized services.
We believe in the work that you're doing for your community. That’s why our staff is committed to helping you get paid and alleviate the administrative burden of your billing and related workflows.
Spend more time focusing on the care you provide your patients and less time worrying about billing and payments.
Specialty
Focus
We have a niche focus on birth centers and midwives, women and family medicine, and independent practitioners.
Integrated Software
We partner with AdvancedMD to offer the best billing, practice management, and EHR software for independent practices.
Efficient
Results
We streamline your workflows to help you simplify your billing processes and get faster, more reliable reimbursements.
Delivering More Than The Billing Basics
Our billing services include more than just sending out claims for payment. We cover the entire lifecycle of an insurance claim, as well as the patient billing that follows. But we don’t stop there.
At Innovation Billing, we not only handle your claims, but we also provide a myriad of other services that are beyond the scope of what most billing companies offer, like helping you:
Find more billable opportunities
Answer your patients’ billing questions
File insurance appeals
Provide robust financial reports
Help you improve your front office workflow
Provide you access to our software
Negotiate contracts
Getting started is easy. Requesting a free consultation is your first step.
“When I was hired to run one birth center, they had just switched from an internal biller to IBSI. IBSI was able to recover *$400,000* in uncollected past revenue. In another case where I consulted, they recovered over $100,000, including dates of service some two years prior. IBSI’s statistics for aging receivables is tough to beat: a typical example I have seen is Current – 67%; 30 days – 18%; 60 days - 7%; 90 days - 1%; 120+ days – 7%.”
— CYNTHIA B. FLYNN, CNM, PhD, FACNM
Past President, American Association of Birth Centers
A Few Reasons You’ll Love
Working With Us
Coding Review
While you are responsible for the original codes used for billing, our staff will intermittently check your coding before sending it along to insurers. This check allows us to catch minor mistakes or add additional coding as part of a particular procedure.
Claims Scrubbing
Once our team has done an initial check, claims go through a secondary “scrubbing” process. Our electronic clearinghouse uses automated algorithms to find errors that could cause rejection of the claim by the insurance company.
Sending Claims
After double-checking for potential errors and scrubbing claims through our clearinghouse, it’s time to send claims to the insurance company. During this process, both accuracy and speed are essential. We get things right while keeping them moving, so you get paid ASAP.
Follow-Up/Aging
Sometimes insurance companies aren’t good at responding to submitted claims. Pursuing these claims often involves calling the insurance company to check that they have the claim on file, ask about the status, and then take the next steps, depending on whether it has been paid or denied.
Resubmission
Even though we try our best to avoid them, mistakes can happen from time to time. When our team receives a denied claim, we do our very best to identify the problem (at this stage it’s usually demographic information) and then resubmit the claim for payment.
Appeals
Insurance companies can deny claims for less sensible reasons, such as a question about a service or procedure being medically necessary. If further information is required, we’ll facilitate the process of getting the information and resubmitting the claim.
Payment
Reconciliation
Once claims are correctly processed or legitimately denied, our team posts payments, adjustments, and patient-responsibility amounts to the appropriate charges in the practice management system.
Patient
Billing
After review, we invoice patients for their portion of services rendered. And if you would like to arrange for patient payment plans or e-billing, we can accommodate these options as well. We’re all about flexibility.
Patient
Questions
Sometimes patients have questions about medical billing, but this time you won’t have to worry about providing answers. We are available to answer any questions your patients may have about their portion of the payment.
About Collection Services
While we are happy to assist patients with their billing questions and will gladly arrange for payment plans, Innovation Billing Service does not act as a collection agency for overdue patient balances. Once three statements have been sent without payment, you may determine that you would like to pursue compensation through collections. We can help you establish a relationship with a collections agency and provide the reports needed to pursue those balances.
Partners You Can Trust
Members of our team hold various certifications from some of the most respected organizations in health information. These certifications display a thorough understanding of coding, billing, and other nuances of health information, as well as a dedication to staying current in our ever-changing field.
